The Barriers & Our Focus
The Pandemic To Now
SOLUTIONS
The pandemic highlighted the fragility of ways were doing things. We had to change the way we communicated and ensure we were getting to the community.
April 2020
Pandemic
We Moved To Digital
When we couldn’t see our members or caregivers, we made sure to maintain contact during this critical time – limiting loneliness & misinformation.
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Moved activities to the phone lines, seeing each other online daily through Facebook and WhatsApp
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Rebuilt the communication network that was lost at start of pandemic
April 2020
Pandemic
We Moved To Digital
When we couldn’t see our members or caregivers, we made sure to maintain contact during this critical time – limiting loneliness & misinformation.
-
Moved activities to the phone lines, seeing each other online daily through Facebook and WhatsApp
-
Rebuilt the communication network that was lost at start of pandemic
Pandemic
Uplifted Our Local Gems
Our caregivers were critical frontline essential workers that needed to understand fact from fiction, so we compiled and shared resources regularly.
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Provided accurate, science based information & education
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Created an informal network of Spanish speaking caregivers to fill-in for one another.
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Collaborated with home care agencies offering CDPAS caregivers a living wage, with peer staff.
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Caregivers were better able to care for their patients
May 2020
May 2020
Pandemic
Uplifted Our Local Gems
Our caregivers were critical frontline essential workers that needed to understand fact from fiction, so we compiled and shared resources regularly.
-
Provided accurate, science based information & education
-
Created an informal network of Spanish speaking caregivers to fill-in for one another.
-
Collaborated with home care agencies offering CDPAS caregivers a living wage, with peer staff.
-
Caregivers were better able to care for their patients
June 2020
Pandemic
Covid Testing
Seeing the language and access barrier firsthand, we began making calls to find dedicated partners to bring COVID testing on-site at our locally- located facility after-hours, on a walk-in basis.
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In conjunction with Visiting Docs, we tested over 500 local residents for Covid
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Helped prevent spread as much as possible in a highly impacted city
June 2020
Pandemic
Covid Testing
Seeing the language and access barrier firsthand, we began making calls to find dedicated partners to bring COVID testing on-site at our locally- located facility after-hours, on a walk-in basis.
-
In conjunction with Visiting Docs, we tested over 500 local residents for Covid
-
Helped prevent spread as much as possible in a highly impacted city
Pandemic
Vaccines
Once vaccines became available, we had all of the seniors in our care, their caregivers at home and all our staff vaccinated.
We collaborated with Nyack Hospital, City Drug, Refuah Health Care, Rockland County Department of Health and Rockland County Office for the Aging to facilitate registration and confirmation of vaccine appointments for Spanish speaking residents
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We facilitated the vaccination of over 5500 persons in the Village (as of Jan 2022)
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Accurate information was communicated by a coordinated group of caregivers
March 2021
March 2021
Pandemic
Vaccines
Once vaccines became available, we had all of the seniors in our care, their caregivers at home and all our staff vaccinated.
We collaborated with Nyack Hospital, City Drug, Refuah Health Care, Rockland County Department of Health and Rockland County Office for the Aging to facilitate registration and confirmation of vaccine appointments for Spanish speaking residents
-
We facilitated the vaccination of over 5500 persons in the Village (as of Jan 2022)
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Accurate information was communicated by a coordinated group of caregivers
April 2020
Call About Classes!
Education
Ongoing Classes
Having adapted to the pandemic, our caregiver group, now over 50 men/women strong, continues to meet each Thursday for education & training.
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Blended on-site + zoom education on topics from “How to call 911” to “Elder Abuse 101” with community providers like the Rockland County Office for the Aging.
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The group is growing, is highly active, and eager to learn more.
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With the support of Rockland OFA and Montefiore WIO program, offering free classes to educate informal caregivers.
April 2020
Education
Ongoing Classes
Having adapted to the pandemic, our caregiver group, now over 50 men/women strong, continues to meet each Thursday for education & training.
-
Blended on-site + zoom education on topics from “How to call 911” to “Elder Abuse 101” with community providers like the Rockland County Office for the Aging.
-
The group is growing, is highly active, and eager to learn more.
-
With the support of Rockland OFA and Montefiore WIO program, offering free classes to educate informal caregivers.
Education
Caregiver Platform
We’ve launched MijaNY, our caregiver resource and education platform created specifically for the Spanish speaking caregivers in our community & across NY state.
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ULTIMATE GOAL: Offer accessible education & training, resources & opportunities, hours, community, and answer any and all questions...ALL IN SPANISH!
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Help create a stronger and more prepared workforce, allowing seniors to age in place and caregivers to stay local.
Fall 2021
Fall 2021
Education
Caregiver Platform
We’ve launched MijaNY, our caregiver resource and education platform created specifically for the Spanish speaking caregivers in our community & across NY state.
-
ULTIMATE GOAL: Offer accessible education & training, resources & opportunities, hours, community, and answer any and all questions...ALL IN SPANISH!
-
Help create a stronger and more prepared workforce, allowing seniors to age in place and caregivers to stay local.
2021+
Education
Our Next Steps
We’ve started a non-profit arm, Latino Family Connection of Rockland County (LFCRC.Org) to ask for funding for free Spanish-language healthcare education, caregiver support groups, CNA/HHA certification (to raise the bar of services provided at home) and CHW/Community Navigator/known as ’Promotoras’ training.
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ULTIMATE GOAL: Train one person, per household, on healthcare navigation, reporting Quality Metrics and identifying warning signs. In this small community, the change would be drastic!
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Healthier communities mean healthier seniors that can attend our center for a longer period; It’s a win-win for us too!
2021+
Education
Our Next Steps
We’ve started a non-profit arm, Latino Family Connection of Rockland County (LFCRC.Org) to ask for funding for free Spanish-language healthcare education, caregiver support groups, CNA/HHA certification (to raise the bar of services provided at home) and CHW/Community Navigator/known as ’Promotoras’ training.
-
ULTIMATE GOAL: Train one person, per household, on healthcare navigation, reporting Quality Metrics and identifying warning signs. In this small community, the change would be drastic!
-
Healthier communities mean healthier seniors that can attend our center for a longer period; It’s a win-win for us too!
Aging In Place
Improving Experiences
We have invested heavily in partnerships and technology to ensure that no matter where our members are, they have THE BEST experience, and feel right at home.
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The technology addresses the technical, cognitive, or physical limitations of the user.
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Access to a wide library of live and recorded content at ALL times.
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Throughout rehabilitation or respite, the two-way connection Is maintained.
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Member feel their needs are being addressed and this reflects positively on both the Center and the MLTC - helping to meet quality metrics.
June 2021
June 2021
Aging In Place
Improving Experiences
We have invested heavily in partnerships and technology to ensure that no matter where our members are, they have THE BEST experience, and feel right at home.
-
The technology addresses the technical, cognitive, or physical limitations of the user.
-
Access to a wide library of live and recorded content at ALL times.
-
Throughout rehabilitation or respite, the two-way connection Is maintained.
-
Member feel their needs are being addressed and this reflects positively on both the Center and the MLTC - helping to meet quality metrics.
