Community is everything

We are working WITH our local community to create a more educated workforce, stronger families, and thriving seniors.

The Barriers & Our Focus

Pandemic
  • Our Seniors were lonely because they couldn't come to the center.
  • Misinformation was widespread, and low income essential workers were disproportionally effected.
  • Caregivers were not trained or taught new protocols or what to look out for
  • The community needed more vaccines than were available.
  • Seniors in our care refused to ask for help for fear of infecting those who might assist.
  • Support systems forged over years broke down & communication changed.
  • It was nearly impossible to make an appointment for a COVID-19 testing and ultimately, vaccines if you only spoke Spanish.
  • Drive through testing sites set up in the area, did not serve the thousands of low-income residents without cars.
Education & Workforce
  • Many caregivers are working outside their own community, even though there is a growing need for them here.
  • There is a lack of trusted organizations that are willing to patiently walk with caregivers through obstacles faced.
  • There is a lack of spanish language education & training available.
  • The quality of a senior’s care is directly tied to the qualifications of the caregiver.
  • Many local caregivers do not know their rights nor how to navigate work conflicts.
  • There are few ways to keep track of caregiver skills & tie caregivers to best fitting senior/job.
Aging In Place
  • Latino seniors & families look for a home away from home that is familiar, speaks their language, and cares.
  • Technology is a barrier for many seniors because of complexity, so many don't bother using it.
  • Depression is a battle that too many seniors face alone, and the only cure is friendship.
  • The local community is an information desert, where it can be difficult to find spanish language information.

The Pandemic To Now

SOLUTIONS

The pandemic highlighted the fragility of ways were doing things. We had to change the way we communicated and ensure we were getting to the community.

April 2020

Pandemic

We Moved To Digital

When we couldn’t see our members or caregivers, we made sure to maintain contact during this critical time – limiting loneliness & misinformation.

  • Moved activities to the phone lines, seeing each other online daily through Facebook and WhatsApp
  • Rebuilt the communication network that was lost at start of pandemic

April 2020

Pandemic

We Moved To Digital

When we couldn’t see our members or caregivers, we made sure to maintain contact during this critical time – limiting loneliness & misinformation.

  • Moved activities to the phone lines, seeing each other online daily through Facebook and WhatsApp
  • Rebuilt the communication network that was lost at start of pandemic

Pandemic

Uplifted Our Local Gems

Our caregivers were critical frontline essential workers that needed to understand fact from fiction, so we compiled and shared resources regularly.

  • Provided accurate, science based information & education
  • Created an informal network of Spanish speaking caregivers to fill-in for one another.
  • Collaborated with home care agencies offering CDPAS caregivers a living wage, with peer staff.
  • Caregivers were better able to care for their patients

May 2020

May 2020

Pandemic

Uplifted Our Local Gems

Our caregivers were critical frontline essential workers that needed to understand fact from fiction, so we compiled and shared resources regularly.

  • Provided accurate, science based information & education
  • Created an informal network of Spanish speaking caregivers to fill-in for one another.
  • Collaborated with home care agencies offering CDPAS caregivers a living wage, with peer staff.
  • Caregivers were better able to care for their patients

June 2020

Pandemic

Covid Testing

Seeing the language and access barrier firsthand, we began making calls to find dedicated partners to bring COVID testing on-site at our locally- located facility after-hours, on a walk-in basis.

  • In conjunction with Visiting Docs, we tested over 500 local residents for Covid
  • Helped prevent spread as much as possible in a highly impacted city

June 2020

Pandemic

Covid Testing

Seeing the language and access barrier firsthand, we began making calls to find dedicated partners to bring COVID testing on-site at our locally- located facility after-hours, on a walk-in basis.

  • In conjunction with Visiting Docs, we tested over 500 local residents for Covid
  • Helped prevent spread as much as possible in a highly impacted city

Pandemic

Vaccines

Once vaccines became available, we had all of the seniors in our care, their caregivers at home and all our staff vaccinated. 

We collaborated with Nyack Hospital, City Drug, Refuah Health Care, Rockland County Department of Health and Rockland County Office for the Aging to facilitate registration and confirmation of vaccine appointments for Spanish speaking residents

  • We facilitated the vaccination of over 3200 persons in the Village
  • Accurate information was communicated by a coordinated group of caregivers

March 2021

March 2021

Pandemic

Vaccines

Once vaccines became available, we had all of the seniors in our care, their caregivers at home and all our staff vaccinated. 

We collaborated with Nyack Hospital, City Drug, Refuah Health Care, Rockland County Department of Health and Rockland County Office for the Aging to facilitate registration and confirmation of vaccine appointments for Spanish speaking residents

  • We facilitated the vaccination of over 3200 persons in the Village
  • Accurate information was communicated by a coordinated group of caregivers

April 2020

Call About Classes!

Education

Ongoing Classes

Having adapted to the pandemic, our caregiver group, now over 50 men/women strong, continues to meet each Thursday for education & training. 

  • Blended on-site + zoom education on topics from “How to call 911” to “Elder Abuse 101” with community providers like the Rockland County Office for the Aging.
  • The group is growing, is highly active, and eager to learn more.
  • With the support of Rockland OFA and Montefiore WIO program, offering free classes to educate informal caregivers.

April 2020

Education

Ongoing Classes

Having adapted to the pandemic, our caregiver group, now over 50 men/women strong, continues to meet each Thursday for education & training. 

  • Blended on-site + zoom education on topics from “How to call 911” to “Elder Abuse 101” with community providers like the Rockland County Office for the Aging.
  • The group is growing, is highly active, and eager to learn more.
  • With the support of Rockland OFA and Montefiore WIO program, offering free classes to educate informal caregivers.

Education

Caregiver Platform

We’ve launched MijaNY, our caregiver resource and education platform created specifically for the Spanish speaking caregivers in our community & across NY state.

  • ULTIMATE GOAL: Offer accessible education & training, resources & opportunities, hours, community, and answer any and all questions...ALL IN SPANISH!
  • Help create a stronger and more prepared workforce, allowing seniors to age in place and caregivers to stay local.

Fall 2021

Fall 2021

Education

Caregiver Platform

We’ve launched MijaNY, our caregiver resource and education platform created specifically for the Spanish speaking caregivers in our community & across NY state.

  • ULTIMATE GOAL: Offer accessible education & training, resources & opportunities, hours, community, and answer any and all questions...ALL IN SPANISH!
  • Help create a stronger and more prepared workforce, allowing seniors to age in place and caregivers to stay local.

2021+

Education

Our Next Steps

We’ve started a non-profit arm, Latino Family Connection of Rockland County (LFCRC.Org) to ask for funding for free Spanish-language healthcare education, caregiver support groups, CNA/HHA certification (to raise the bar of services provided at home) and CHW/Community Navigator/known as ’Promotoras’ training.

  • ULTIMATE GOAL: Train one person, per household, on healthcare navigation, reporting Quality Metrics and identifying warning signs.  In this small community, the change would be drastic!
  • Healthier communities mean healthier seniors that can attend our center for a longer period;  It’s a win-win for us too! 

2021+

Education

Our Next Steps

We’ve started a non-profit arm, Latino Family Connection of Rockland County (LFCRC.Org) to ask for funding for free Spanish-language healthcare education, caregiver support groups, CNA/HHA certification (to raise the bar of services provided at home) and CHW/Community Navigator/known as ’Promotoras’ training.

  • ULTIMATE GOAL: Train one person, per household, on healthcare navigation, reporting Quality Metrics and identifying warning signs.  In this small community, the change would be drastic!
  • Healthier communities mean healthier seniors that can attend our center for a longer period;  It’s a win-win for us too! 

Aging In Place

Improving Experiences

We have invested heavily in partnerships and technology to ensure that no matter where our members are, they have THE BEST experience, and feel right at home.

  • The technology addresses the technical, cognitive, or physical limitations of the user.
  • Access to a wide library of live and recorded content at ALL times.
  • Throughout rehabilitation or respite, the two-way connection Is maintained.
  • Member feel their needs are being addressed and this reflects positively on both the Center and the MLTC - helping to meet quality metrics.

June 2021

June 2021

Aging In Place

Improving Experiences

We have invested heavily in partnerships and technology to ensure that no matter where our members are, they have THE BEST experience, and feel right at home.

  • The technology addresses the technical, cognitive, or physical limitations of the user.
  • Access to a wide library of live and recorded content at ALL times.
  • Throughout rehabilitation or respite, the two-way connection Is maintained.
  • Member feel their needs are being addressed and this reflects positively on both the Center and the MLTC - helping to meet quality metrics.

Join Us On Our Journey

...There's More to Come